New to Korea? Here are some links to get you started!
We understand that it can sometimes be difficult to get the service you need in a foreign country, especially when there is a language barrier. There are many ways you can get in touch with us, in a language that is more comfortable for you.
KT in English! Welcome to KT's official English twitter for expats! @olleh_expats Follow us and get the latest news, as well as the support that you need. olleh~!
140자의 단문으로 언제어디서나 자유롭게 의사소통을 할 수 있는 트위터~! 올레 모바일 또한 고객과의 의사소통 확대를 위해 활발히 트위터를 운영하고 있는데요~ 특히, 올레모바일의 트위터는 스마트 기기에 대한 전문적인 상담이나 olleh KT의 업무상담이 이루어지며 고객님들께 많은 편리함을 제공해왔답니다. 하지만, 언어가 다른 외국인 고객님들께서는 이렇게 편리한 olleh KT의 트위터를 이용하시는데 여러모로 장애가 있으셨을텐데요. 올레만의 외국인 고객님들을 위한 특별한 서비스~! 외국인 전용 트위터 @olleh_expats에서는 장소제한 없이 전 세계 어디서나 영어로 상담이 가능하답니다. 이제 언어의 불편함 없이 올레의 트위터를 즐겨보세요~^^
Have a quick question? Want to give a suggestion? Send us a tweet! Whether you're in Korea, roaming in another country, or even if you haven't arrived in Korea yet, get the answers you need by shooting us a message at @olleh_expats.
We speak your language~!
Welcome to Korea Telecom's official expat blog!
Here you can find detailed information and guides on kt's services.
This is where you are right now! Sure there is a lot of information on the web, but what good is it if you can't read it? The kt Expat Blog has information on different kt services, rate plans, locations of Global Stores, things you need to prepare, and much, much more. Start at the category list on the right side of this page to find the information you need!
kt 외국인 전용 블로그 상세 이용이 궁금하세요? 아래 배너를 클릭!
Need help in another language? Visit one of our KT Global Stores, and get the assistance you need today! http://my.olleh.com/plaza/KtGlobalStoreInfo.action
외국인 고객님이시라면 새로운 핸드폰을 개통하거나, 관련 서비스를 받으려 할 때 한국말만 가능한 직원과는 말이 통하지 않아 어려웠던 경험이 있으실 텐데요~ 이제 olleh KT의 Global Store에서는 자유롭게 의사소통하며 필요한 업무를 편리하게 처리하세요. olleh KT의 글로벌 스토어에서는 다년간 외국인 고객님을 응대해온 전문 상담원들이 고객님을 친절하게 맞이합니다
Perhaps Korean isn't your strongest language, and you'd rather talk to someone in our own language. Visit one of kt's Global Stores, where you can get service in other languages, such as English, Chinese, Japanese, and even German! Whether you are looking to subscribe to a new line of service, or get help with the service you already have, consultants who speak a variety of foreign languages are available to help you.
[글로벌스토어_서울]
[글로벌스토어_지역]
[GLOBAL STORE_SEOUL]
[GLOBAL STORE_Incheon, Gyeonggi, Gyungbuk, Chungcheong]
* 국내 : 02-2190-1180(유료), kt 휴대폰에서 1583(무료)
* 해외 : +82-2-2190-0901(kt 로밍폰에서 무료)
Need phone help? Give our Foreign Language Call Center a call. Here you'll find friendly and professional customer service staff who speak Korean, English, Japanese and Chinese to help answer any questions you may have about your service. They can even be reached if you are roaming outside of Korea (for free!) by calling directly from your kt mobile phone.
Calling from Korea: 1583 (Free from your kt mobile phone)
02-2190-1180 (From any other phone)
While roaming: +82-2-2190-0901
(Free from your kt mobile phone, international call
charges may apply if dialed from other phones).
Foreign language consultation is available from 9AM to 7PM, Korean Standard Time.
꼼꼼하게 따져봐야 할 요금명세서~! 하지만 한글로만 표기된 기존 명세서는 외국인 고객님들께는 해독해야할 난제였을텐데요~ olleh KT는 기존에 받아보던 (우편 또는 이메일) 요금 명세서와 함께 영문으로 상세히 표기된 요금 명세서를 함께 보내드립니다. 영문으로 좀 더 자세하고 명확하게 요금내역을 확인해 보세요~
It's your right to know exactly what you're paying for every month. Know exactly how your monthly charges are being added up by getting your monthly billing statements in English! This free service allows you helps you keep your usage in check, saving you time and money in the process.
Get notified of your monthly usage on the go with monthly usage alerts! This free service alerts you to how much your current monthly charge is via a free text message, sent to you every 15th of the month. (Can not be used at the same time as the mobile billing statement service.)
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